Support & Complaints
Support Tickets
1,284
Total Tickets
186
Open Tickets
1,020
Resolved
1.8h
Avg Response
Support Filters
Support Tickets List
| Ticket | User | Category | Subject | Priority | Assigned To | Last Update | Status | Actions |
|---|---|---|---|---|---|---|---|---|
| TCK-1001 | Ahmad Saleh | Booking | Venue booking payment not confirmed | High | Support Agent 1 | Today 11:20 AM | Open | |
| TCK-1002 | Future Stars Academy | Academy | Need help updating session schedule | Normal | Operations Support | Today 10:40 AM | In Progress | |
| TCK-1003 | Sportiva Jordan | Shop | Order delivery tracking issue | Medium | Support Agent 2 | Yesterday | Resolved |
Support Summary
Resolution Rate
79%
Open Ratio
14%
Escalated
6%
Recent Activity
TCK-1001 created by Ahmad Saleh
TCK-1002 assigned to Operations Support
TCK-1003 marked resolved